Privacy Policy

Last Update: 27th May 2025

1. Introduction

Welcome to NACTH’s website. By using this website, you agree to comply with and be bound by the following terms and policies. This policy outlines how we collect, use, disclose, and protect your information.

2. What Information We Collect

We respect the right to privacy of all visitors to the NACTH website. We receive and store certain information that you enter on our website or provide to us in any other way through our online services.

The information we collect or that you voluntarily provide on or through our website or while using our services may include, but is not limited to:

• Personal Information – Your name, email address, and phone number.
• Medical Information – Health-related inquiries or details provided in appointment forms.
• Feedback or messages sent through contact forms.
• Any other personal or medical information you choose to share with us.

We are committed to handling your information responsibly and in compliance with applicable data protection laws.

3. How We Use the Information We Collect

At NACTH, we use the information you provide to deliver quality healthcare and improve your experience. Specifically, we may use your data to:

a. Respond to Inquiries and Appointments

When you contact us through our website – whether by form, email, or phone – we use your information to respond to your questions, schedule appointments, provide feedback, or deliver the services you request. This includes confirming bookings, rescheduling, and following up on your health-related needs.

b. To Improve Our Services and Website User Experience

We use collected data (e.g. through surveys, forms, or cookies) to better understand how users interact with our website and services. This allows us to:

• Identify areas that need improvement.
• Optimize website performance and accessibility.
• Ensure that the information we provide is relevant and helpful.
• Tailor the user experience to better serve individual visitors.

c. To Send Health-Related Notifications and Updates (With Consent)

If you opt in, we may use your contact information to send you:

• Appointment reminders.
• Important health alerts or advisories.
• Wellness tips and updates.
• Announcements about new services or community health programs.

We respect your communication preferences and will only send these messages with your consent. You may opt out at any time.

4. Sharing of Information

We do not sell, trade, or rent your personal data. We may share it only:

• With authorized medical staff for treatment purposes
• With regulatory authorities if legally required
• With service providers under confidentiality agreements

5. Cookies

This website uses cookies to improve your experience. Cookies help us analyze web traffic and improve usability. You can choose to disable cookies in your browser settings.

6. Links to Third-Party Sites

The NACTH website may include links to third-party websites for your convenience or additional information. Please note that we do not own, control, or take responsibility for the content, accuracy, or privacy practices of these external sites.

We strongly encourage users to review the privacy policies and terms of use of any third-party websites they visit, especially if you are redirected to those sites from our platform. Your use of external sites is at your own discretion and subject to the policies of those respective websites.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.